Privacy Policy
How we collect, use, and protect your personal information.
Last updated: January 2026
1. Introduction
Global Migrations (ABN: MARN 1069570) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We collect personal information necessary to provide migration services, including:
- Full name, date of birth, nationality and passport details
- Contact details (email, phone, address)
- Immigration history, travel history, visa application details
- Employment and education history
- Health and character information required for visa applications
- Financial information relevant to visa requirements
3. How We Collect Information
We collect information when you:
- Complete enquiry forms on our website
- Contact us by phone, email or WhatsApp
- Engage us as a migration agent and provide documents
- Use our website (automatically via cookies and analytics)
4. How We Use Your Information
We use your personal information to:
- Assess your visa options and provide migration advice
- Prepare and lodge visa applications on your behalf
- Communicate with the Department of Home Affairs
- Send you relevant updates about your application and visa matters
- Comply with our obligations under the Migration Act 1958
5. Disclosure of Information
We may disclose your information to:
- The Department of Home Affairs and other government agencies
- Other parties you authorise us to communicate with
- Our service providers (under confidentiality agreements)
We will not sell, rent or otherwise disclose your personal information to third parties for marketing purposes.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We use encrypted communications and secure document storage systems.
7. Your Rights
You have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Make a complaint about our handling of your information
8. Cookies
Our website uses cookies and analytics tools (including Google Analytics) to improve user experience. You can control cookie settings through your browser.
9. Contact Us
For privacy enquiries or to exercise your rights, contact us at info@globalmigrations.com.au or write to: Global Migrations, Level 8, 276 Flinders Street, Melbourne VIC 3000.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.