Get In TouchWe Respond Within
We Respond Within
2 Hours — Always
Send us your details and a MARA-registered agent will review your case and get back to you within 2 business hours. No waiting. No runaround.
Multiple Ways to Reach Us
We make it easy to get in touch — phone, WhatsApp, email, or book directly online. Choose whatever works best for you.
Office AddressLevel 8, 276 Flinders Street, Melbourne VIC 3000Melbourne, Victoria, Australia
🕐 Office Hours
Monday — Friday9:00 AM — 6:00 PM AEST
Saturday9:00 AM — 5:00 PM AEST
SundayClosed
WhatsApp
24/7 Available
Send Us Your Details
Tell us about your visa situation. A registered agent will respond within 2 hours.
BEFORE YOU CONTACT US
Quick Answers to Common Questions
These are the questions we get asked most often. If yours is not here — just send us a message.
We guarantee a response from a registered agent within 2 business hours of your enquiry during office hours (Mon — Sat, 9am – 6pm AEST). WhatsApp enquiries are monitored around the clock.
None at all. Your first consultation carries no obligation whatsoever. We assess your situation, identify your best visa pathway, and give you honest advice — you decide what to do next.
Yes. We offer in-person consultations at our office in Melbourne CBD (Level 8, 276 Flinders Street). We also offer phone and Zoom consultations for clients outside Melbourne. Book your preferred option through our Calendly link.
Absolutely. We serve clients across all Australian states and territories, as well as clients based overseas who are applying to migrate to Australia. All meetings can be conducted remotely.
Yes. We specialise in refused cases and ART reviews. Please contact us as soon as possible after a refusal, as strict timeframes apply for ART lodgement. Do not delay in getting advice.
It helps to have: your current visa details, passport, any previous Australian visa history, and a brief summary of your situation. But do not worry — we will guide you through everything in the consultation.